Privacy Policy

Fareease Travels respects the privacy of its users and is committed to protecting all personal and financial information shared with us. This Privacy Policy explains how Fareease Travels collects, uses, stores, processes, and discloses information when you access our website, mobile platform, or use any of our travel-related services, including payments made through authorized payment gateways such as Razorpay.

Information We Collect

Fareease Travels may collect personal information including name, contact details, email address, phone number, travel preferences, booking details, and identification information where required for travel purposes.

For payment processing, we may collect limited transaction-related information such as payment reference numbers, transaction IDs, payment status, and timestamps.

Important: Fareease Travels does not store, process, or retain sensitive payment information such as credit/debit card numbers, CVV, UPI PINs, net banking credentials, or wallet passwords. All payment transactions are securely processed through RBI-authorized and PCI-DSS–compliant payment gateways including Razorpay.

Additionally, we may collect technical data such as IP address, browser type, device information, and cookies to prevent fraud, enhance security, comply with regulatory requirements, and improve user experience.

Use of Information

  • Process and confirm travel bookings
  • Facilitate secure online payments
  • Communicate booking confirmations, refunds, or cancellations
  • Provide customer support and resolve disputes
  • Comply with legal and regulatory requirements
  • Prevent fraudulent or unauthorized transactions

Sharing of Information

Fareease Travels may share necessary user information with airlines, hotels, transport providers, insurance partners, and payment gateways strictly for booking fulfillment, payment processing, and refund handling.

We do not sell, rent, or trade personal or financial information to third parties for marketing or commercial purposes.

Data Security

Fareease Travels follows reasonable security practices as mandated under the Information Technology Act, 2000 and applicable RBI guidelines. While we implement appropriate administrative, technical, and physical safeguards to protect user data, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

User Consent

By using our website or making a payment through Fareease Travels, you expressly consent to the collection, use, and sharing of your information in accordance with this Privacy Policy and applicable payment gateway regulations.